Help centre
Short, step-by-step guides. Can't find what you need? See support.
For diners
- Book a table: How to find a free table on LastTable and book it with your mobile number.
- Change or cancel a booking: How to change the time or party size of a LastTable booking, or cancel it.
- Flash Tables: What Flash Tables are: time-limited offers that restaurants put on a few tables.
- Cancellation Radar: How Cancellation Radar watches a full restaurant and holds the next free table for you.
- Ask the Concierge: How to ask the LastTable Concierge for a table in your own words.
- Skip the Queue: How to join a restaurant's walk-in waiting line from the LastTable app.
- Your account and privacy: How to sign in, download your data or delete your LastTable account.
For restaurants
- Get started: How a restaurant joins LastTable and starts taking bookings.
- Tables and bookings: How to set up tables and manage bookings in LastTable Business.
- Flash Tables for restaurants: How restaurants create Flash Tables to fill quiet times.
- Credits and plans: How restaurants pay for LastTable: credits only for genuinely new diners.
- Getting paid by diners: How restaurants take deposits and pre-orders from diners through LastTable.
- Your team: How restaurant owners invite and remove team members in LastTable Business.
Glossary
- Flash Table: an offer a restaurant puts on a few tables for a short time, for example 20% off food between 18:00 and 19:00.
- Cancellation Radar: watches a full restaurant for you and holds the next table that frees up for 5 minutes.
- Hold: when you tap a time, the table is kept for you for 5 minutes while you confirm.
- Concierge: ask for a table in your own words; it suggests only tables that are free.
- Skip the Queue: join a restaurant's walk-in waiting line from the app, where the restaurant offers it.
- Credits: what restaurants use to pay LastTable, only for genuinely new diners.
- LastTable Business: the app and website restaurants use to manage tables and bookings.